FAQs

  • What do I need to move in?
    • Firstly 1 month’s hire in advance by bank transfer (BACS). You will also need to provide a photo or scan of your ID when you complete our booking form online. You can also come in and so everything face-to-face, however this is only by appointment so please allow a few more days to complete the move-in process.
  • When can I access my container?
    • 7am – 9pm or 24/7 (with approval) via an automatic gate using your own security code on the keypad.
  • I need storage fast, how quick and easy is it to move in?
    • You can usually move in to a unit the same business day. Simply get a quote from us then deposit your first payment into our bank account.
  • How much space is there in a 20ft shipping container
    • 18’8″ long  x  7’9″ wide  x  7’9″ high.
    • That’s 1,169 ft³ or 33.1 m³In less technical terms thats about 2 roughly packed Luton vans or 4 transit van fulls. If you are unsure calculate your approximate volume or talk to the removal people they can usually make accurate estimate on whether your unit will be big enough. Also don’t panic we can often provide smaller units on the same day if you need extra space quickly.
  • Are the containers dry?
    • Yes. These units are wind and water tight guaranteed. We carefully check and maintain all our container at key places to ensure good ventilation and water sealing around the entire steel envelope. The only water you are likely to find inside your unit is if you bring it in yourself. For example a piece of garden furniture may not look wet on the surface, however the wood might be wet under the surface. The water held in that piece of wood will over time, evaporate into the space within the container.  This is why it’s good to leave dehumidifying crystals inside your unit just as a safeguarding measure.
  • How secure are the storage containers?
    • All units are supplied with a steel lock shroud, or lock-box, preventing attack from bolt cutters. Our site utilises a number of effective deterrents and detection methods including  CCTV, flood lighting.
  • What is the minimum rental term?
    • One month
  • Do I need to sign a contract?
    • Yes, we do have an agreement that sets out everything to do with your hire, however you can cancel at any time with just 7 days notice. You can read and print this before you sign it online. View this document here.
  • Can I down/upgrade my storage?
    • Yes. After one complete month you can move to a smaller or larger unit, subject to availability and with 7 days notice.
  • How do I pay?
    • Your first payment can be by electronic transfer, cheque or cash. Future payments are by standing order from your bank into ours. Once you move out, simply cancel the instruction with your bank and let us know.